Terms and Conditions
Marina Suite Residence Ha Long – Terms and Conditions
1. Acceptance of Terms
By booking a stay at Marina Suite Residence Ha Long, you agree to be bound by these Terms and Conditions. These terms govern your entire stay and any services provided.
2. Reservations and Bookings
All reservations must be made through our website or by contacting our reservation team. Confirmation of your booking will be sent via email.
- Cancellations must be made in accordance with our cancellation policy, which is detailed in the confirmation email.
3. Payment and Security
Payment for your stay is due upon booking. We utilize secure payment gateways to protect your financial information.
- We do not store credit card information.
4. Guest Responsibilities
Guests are responsible for maintaining the cleanliness and order of their accommodations. Damage to the property will be the responsibility of the guest.
- Guests must comply with all house rules and regulations.
5. Liability
Marina Suite Residence Ha Long is not responsible for any loss or damage to personal belongings of guests.
- Guests are responsible for their own safety and well-being during their stay.
6. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Vietnam.
7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.
8. Contact Us
For any questions or concerns, please contact us at reservations@marinasuiteresidence.com.